A primary stressor for most executives is pulling off a digital transformation. The success of all businesses depends on how well they can do this, and they continue to spend vast sums in pursuit of perfect systems. By 2025, spending on digital transformations every year will surpass $1 trillion.
However, more than targeted investment is needed for executives to guarantee that they can create a successful digital transformation. The following five steps form a vital process that can help you to manage your digital transformation.
1. Define your goals
Your digital transformation strategy should start with a clear understanding of your goals. Answering the following questions will help create a consistent transformation mission amongst your team.
- What are we trying to achieve? Think about what an ideal digital transformation would look like.
- What are we not trying to achieve? Think about aspects that may be the focus of future digital transformation efforts or elements that are inappropriate for digitisation.
- What aspect of our business are we focusing on? This includes customer experience, operational efficiency, and many other factors you may choose to prioritise.
- What are our constraints? This could be limitations to your budget, expertise, location, etc.
Answering these questions will help your team to agree on shared goals and ambitions. This lays the foundation for deeper planning and investigation to occur. With clear goals in mind, your staff will also be able to understand how their day-to-day work will change after the transition.
2. Assess your current state
Simply put, digital transformation uses technologies to create new or improved business processes. This makes it a relevant process for all businesses, from those with advanced systems to those with minimalistic or outdated IT systems.
Therefore, the next stage of any digital transformation should be understanding where you are by doing a current state assessment.
Making this assessment requires a detailed understanding of your business' processes. Gather information on processes that are already digitised, and how far away from your goals you currently are. Then consider how difficult transforming will be and what your team's capacities are to overcome these difficulties.
3. Develop a roadmap
Your goals and current state are a launchpad to start planning your digital transformation. Your roadmap should account for the following aspects in detail.
- Teams and employees required.
- The types of software that will be required.
This roadmap not only shows your team precisely what will be required of them during the transformation but will show you the limits of your human resources and employee expertise. It will become abundantly clear if you need to enlist the assistance of an IT support provider.
4. Implement the plan
Once you have developed your roadmap, it's time to start implementing the plan in collaboration with any IT support providers you are working with.
During this implementation, you should generally stick by your roadmap. However, it would be best if you were adaptive to any rising issues. Utilising agile methodologies will allow your team to achieve the overall goals of the implementation without getting stuck in rigid processes.
Implementation is also a fantastic learning opportunity for team members. After implementation, all employees must become familiar with technology previously alien to them. Getting the tools set up allows your team to understand how your new systems will add value to their work.
Finally, consider compliance at all aspects of the implementation procedure. Ensure that you have experts in place that will conduct the necessary due diligence to protect staff, customers, and your business.
5. Evaluate and adjust
Your digital transformation is not complete once all systems are in place. In fact, it is never truly complete, as you should constantly evaluate how your new systems are accounting for the goals set out at the start.
If you realise your system is not achieving your goals, you will need to look closer to understand exactly what tools need to be customised or changed. Only once every program is set up perfectly will your business be taking full advantage of the digital revolution.
Digital Transformations that Advance Business Development
A successful digital transformation strategy can be the make or break for a business. By following these five fundamental steps, you'll be on your way to successfully reaping the benefits of digitisation in your organisation.
Don't hesitate to reach out if you want to learn more about how we can help with your digital transformation strategy. Our team has years of experience helping businesses like yours jump into the digital age and overcome any challenges that come along with it.