The Client
Morgan Hunt is a multi-award-winning recruitment agency with locations across London, Birmingham, Manchester and Glasgow. They provide specialist recruitment services to over 2,000 clients. Founded in 1994, Morgan Hunt has become renowned for connecting talented candidates and brilliant organisations within the charity, education, finance, government, housing, professional services, property & construction, social care & health and technology sectors.
The Challenge
Morgan Hunt’s IT Director described a clear priority shift: “If you’d asked me a few years ago what kept me awake at night as an IT Director, I’d probably have said delivery, uptime, or major system change. In 2023 and 2024, that answer changed, it became security operations.”
The core challenge was speed. Modern attacks were no longer slow or obvious. Phishing, credential theft, and ransomware could unfold in hours (often overnight) and the window to detect and respond with existing internal resource became increasingly small.
At the same time, the organisation’s environment became significantly more complex. Cloud platforms, SaaS tools, remote working, and integrations meant there was no longer a clear boundary. Identity became the attack surface, and security signals were spread across multiple tools, generating alerts, but making context harder to piece together and increasing the risk of something being missed. This wasn’t a technology gap; Morgan Hunt had good tools, but not enough people or time to run them at the level required.
Security accountability also shifted. Following a data breach scare, security became a leadership and board-level concern with questions like: “How quickly would we know?”, “Who’s watching at 2am?” and “can we prove we responded quick enough?”. Answering those honestly, while running security internally with a small team and finite budgets, became increasingly uncomfortable.
Finally, there was the cost and sustainability factor. Doing SecOps properly requires true 24/7 monitoring, skilled analysts, and incident response readiness. It’s not cheap, and it’s much more expensive than most people realise. Attempted purely in-house, this can introduce operational gaps, burnout risk, and reliance on a small number of key individuals.
“If you’d asked me a few years ago… delivery, uptime, or major system change. In 2023 and 2024, that answer changed, it became security operations.”
Sam Porter - IT Director, Morgan Hunt
Market Due Diligence
Morgan Hunt evaluated the SecOps market carefully. While many providers offer '24/7 monitoring, detection, and response”, the practical delivery can vary widely. Some services are heavily tool-led; providing dashboards and alerts while placing the burden of interpretation and action back on the customer. Others are outcome-led; taking ownership of triage, investigation, and response, and escalating only what genuinely matters.
Morgan Hunt required a partner capable of delivering both, but with an additional layer of a consultative “human touch”. They didn’t want to be “hooked into… dashboards and alerts” that ultimately led straight back to where they started. This is where expanding their existing partnership with 3Gi Technology made sense.
The due diligence focus was clear: this wasn’t simply a software purchase... It was an investment in people, process, and trust under pressure. When incidents occur, those differences become visible quickly.
The Approach
3Gi Technology supported Morgan Hunt by aligning a modern SIEM platform with an operational delivery model designed for continuous monitoring, investigation, and response.
Platform Choice: Microsoft Sentinel
Microsoft Sentinel gave Morgan Hunt a single security operations platform across cloud, identity, endpoint, and SaaS. It solved multiple problems at once.
Centralised visibility. All security signals land in one place. Identity, cloud, email, endpoint, and third-party tools correlate in real time.
Speed of response. Automated playbooks cut response times from hours to minutes. Overnight attacks no longer rely on morning discovery.
Scale without headcount. Sentinel scales with data volume and business growth without adding analysts or shifts.
Native integration. Deep alignment with Microsoft 365, Azure, and Entra ID removed tooling gaps and reduced integration overhead.
Continuous evolution. Microsoft ships frequent feature releases. Detection logic, analytics rules, and automation improve month by month without platform rework.
Sentinel gave leadership clear answers. Who is watching. How fast response happens. Proof of action through audit-ready evidence.
Operational Delivery: 3Gi’s SOC
3Gi turned Sentinel into an operational security function, and the value came from ownership, governance and innovation.
Morgan Hunt also highlighted that 3Gi have been a long standing partner with a “strong mantra of high work ethic and quality”.
Combining a consultative, process and automation-driven approach, Morgan Hunt noted they were able to “drive a strong culture and governance around our security processes.”
Properly integrated service. Sentinel was configured around Morgan Hunt’s users, data, and risk profile. This was not a generic SOC overlay.
Outcome-led operations. 3Gi owns triage, investigation, and response. Morgan Hunt only sees incidents that matter.
Controls under constant test. SIEM audits and security benchmarking run continuously. Detection coverage gets validated, gaps get closed, and noise stays low.
Proven governance. Processes, runbooks, and escalation paths stay documented and exercised. Board-level questions now have evidence-backed answers.
Relentless innovation. Sentinel upgrades roll out as standard. 3Gi implements advanced features and tooling ahead of market conversation, not years later.
“Transitioning our working model to focus more on the security operations (an area that we've struggled to maintain effectively internally in the past), just made sense.”
Sam Porter - IT Director, Morgan Hunt
Highlights
One integrated team. 3Gi analysts work as an extension of Morgan Hunt, with deep understanding of business processes and technology.
Continuous assurance. Regular SIEM audits and benchmarking prove the platform does what it should, every day.
Faster detection and response. Automated workflows reduce attacker dwell time and remove reliance on human availability.
Expanding value over time. Quarterly roadmap reviews show measurable improvement, not service stagnation.
Reduced operational risk. No burnout, no single points of failure, no reliance on internal heroics.
Benefits of the Partnership
“A real integrated team who understand our business, technology and processes. The 3Gi team are constantly holding themselves to a high standard and are constantly pushing the boundaries of scope in terms of what the SOC/SIEM solution offers us. Far too often, the solution you sign up for on day 1, is the exact same (or less) come the end of a contracted period. Each quarterly update with the 3Gi team includes a review of the roadmap and how the offering is expanding and providing continual ROI.”
Security ownership without operational burden. You retain control and visibility. 3Gi runs detection, investigation, and response end to end.
Faster decisions under pressure. Incidents arrive with context, impact, and clear actions. Leadership no longer interprets raw alerts.
Continuous proof of effectiveness. Regular SIEM audits and security benchmarking show detections work, controls stay aligned, and gaps close early.
Measurable improvement over time. Quarterly service reviews track coverage, response speed, and roadmap delivery. The service expands, not plateaus.
Reduced people risk. You remove dependency on individual skills, availability, or heroics. Security runs consistently 24/7.
Stronger governance. Documented processes, tested runbooks, and audit-ready evidence support board and regulatory scrutiny.
Early access to innovation. New Microsoft Sentinel capabilities and advanced tooling reach your environment ahead of mainstream adoption.
If you’re reviewing how your organisation monitors, detects, and responds to security threats, and want to understand what an outcome-led SecOps model looks like in practice,
3Gi Technology can help.
Whether you’re exploring Microsoft Sentinel for the first time or looking to get more value from an existing deployment, our SOC team can assess your current posture, identify operational gaps, and outline a practical path to 24/7 coverage with clear governance and measurable improvement over time.
Get in touch with 3Gi Technology to discuss your security operations requirements.
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